Help
Most answers are one click away. Start with the FAQ — passes, rooms, payments, getting here — or ask the online assistant, which answers in English, French or Spanish, day and night, straight from the official festival information. And for anything personal to your booking — a change or a special request — write to the team: open a request from your account, and a real person from the familia replies within 5 working days.

Instant answers about passes, payments, travel and your own booking, day or night.
No account needed. We answer by email, so double-check the address you give us.
Have an account? Your tickets and replies live in your support inbox.
from €369.00